Trixly AI Solutions
Zero UI Operations

AI Agents & Agentic Workflows forHome Services.

Deploy autonomous AI Agents and end-to-end Agentic Workflows for Home Services (HVAC, plumbing, carpet cleaning, electrical, pest control) operated entirely via SMS. Zero UI. Zero Dashboard. Powered by collaborative multi-agent networks.

System Philosophy

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Zero UI

Zero software dashboards to open or check during the day. Clean, distraction-free operations.

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SMS Interface

Natural language SMS is the only interface required for customer, owner, and technician.

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Multi-Agent

Specialized agents collaborating seamlessly behind the scenes, handing off user context.

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Memory Stack

Persistent record database tracking customer histories, parts log, jobs, and transactions.

Multi-Agent Architecture

Dynamic trace representation showing how specialized agents orchestrate tasks via SMS.

Interactive Flow Engine

Click nodes or click play to trace SMS payloads

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Twilio
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Orchestrator
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Lead
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Scheduler
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Dispatcher
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Quoting
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Billing
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Retention
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Support
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Inventory
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Ops
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Orchestrator Agent
Active Agent
Primary Responsibility

Central Intelligence Router: Analyzes incoming messages, maintains dialogue states, and routes contexts to correct specialized agents.

Linked Operations Modules
Context TriageRouting LogicDialogue State ManagementMulti-Agent Handoffs
SYSTEM PROTOCOL
STATUS: READYโ— LOGGED

This agent coordinates as part of a multi-agent network inside a secure, sandboxed thread. Context and state are managed on-demand.

SMS Lifecycle Demo

Click next to walk through a complete simulated job flow between customer, AI, technician, and owner.

10:20 AM
5G
SMS Channel
ONLINE
Hi, I have a water leak in my basement. Can someone help?
10:20 AM
Lead Agent
Hi! This is Aura from plumbing services. We can definitely help. What is your address and the urgency of the leak?
10:21 AM
Text message...
STEP 1 OF 9

Lead Ingestion

Orchestration Event Analysis

A customer texts the business number about a leak. The Twilio gateway triggers the Orchestrator, which routes the dialogue to the Lead Agent.

Lifecycle Progress

Complete Module Breakdown

Select any operational module on the left to see the connected flow arrows and live SMS thread executed on mobile.

Operational Funnel Pipeline โ€ข Home Services

Select any stage in the operational funnel on the left to inspect its live SMS thread on the right.

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A

Lead Capture & Qualification

Lead Agent

Omnichannel lead ingestion & instant qualification for Home Services.

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B

Appointment Scheduling & Calendar

Scheduler Agent

Real-time technician calendar matching & slot lock.

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C

Job Dispatch & Field Management

Dispatcher Agent

Algorithmic technician assignment & status tracking.

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D

Quoting & Estimation

Quoting Agent

On-site photo/text diagnosis & PDF proposal synthesis.

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E

Invoicing & Billing

Billing Agent

Tax-compliant invoices & automated payment links.

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F

Payments & Financial Tracking

Billing Agent

Instant payment reconciliation & ledger update.

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G

Customer Communication & Support

Support Agent

24/7 AI conversational support & warranty answers.

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H

Follow-ups, Reviews & Retention

Retention Agent

Post-job review automation & seasonal checkups.

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I

Team & Workforce Management

Ops Agent

Natural language workforce queries & schedule control.

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J

Inventory & Parts Management

Inventory Agent

Automatic stock deductions & supplier purchase orders.

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K

Reporting & Business Intelligence

Ops Agent

Natural language business metrics & daily revenue digests.

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L

Compliance, Records & Safety

Compliance Agent

Mandatory pre-job safety protocols & photo audit trails.

FUNNEL STEP A (Lead Capture & Qualification) CONNECTED
LIVE SMS
9:41 AM
5G
A

Lead Capture & Qualification

Lead Agent
ACTIVE
CustomerTechOwner
Hi, I need home services service at 123 Maple St. Can someone help?
10:20 AM
Lead Agent
Hi! This is Aura from Home Services AI. We can definitely assist you. What is your preferred timeframe and service urgency?
10:21 AM
Urgent request, need a technician out by tomorrow if possible.
10:22 AM
Lead Agent
Got it! Details captured & scored as Hot (Urgent). Handing off to Scheduler Agent...
10:22 AM
SMS message...
SYSTEM EVENT PROTOCOLSTEP A

Omnichannel SMS Ingestion -> Intent Triage -> Home Services Lead Scored (Hot) -> CRM Record Created.

Agent Roles Overview

AI AgentPrimary Operational Role
OrchestratorRoutes every incoming SMS to the right agent.
Lead AgentCaptures, qualifies, and nurtures incoming leads.
Scheduler AgentManages bookings, calendar logic, and reminders.
Dispatcher AgentAssigns technician jobs and tracks field updates.
Quoting AgentDrafts estimates and handles customer approvals.
Billing AgentConstructs invoices, parses payments, and updates accounts.
Support AgentSolves customer questions and escalates complaints.
Ops AgentProcesses owner commands, reports, and team management.
Inventory AgentTracks stock levels, parts, and supplier ordering.
Retention AgentCollects feedback, review links, and reactivates clients.

Advanced System Capabilities

01.

Multimodal Photo Understanding

Technicians text site photos of faults. The diagnostic engine maps anomalies against wiring schematics and fault history to suggest fixes.

02.

Voice Note Integration

Support for direct voice notes. AI transcribes and executes instructions automatically, responding via synthesized audio or SMS text.

03.

Annual Maintenance Contracts (AMC)

Automated contract renewal processing and customer notifications based on historic maintenance schedule bounds.

04.

Dynamic Route Optimization

Analyzes technician real-time locations and local traffic maps to output optimal routing overlays, saving fuel and travel time.

Transition to Zero Dashboard Operations

Deploy secure, scalable, SMS-first multi-agent systems tailored specifically for your home services company.

Schedule a Strategy Session